Employer Survey

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Service Provided:	OJT Contract Labor Market Information Job Posting Referral Recruitment Assistance Rapid Response - Downsizing Assistance
Using a scale of 1 to 10 where "1" means "Very Dissatisfied" and "10" means "Very Satisfied", and 11 means "Don't Know", answer the following questions.
What is your overall satisfaction with the services provided from Northcoast One Stop?	10 - Very Satisfied 9 8 7 6 5 4 3 2 1 - Very Dissatisfied 11 - Don't Know
Considering all of the expectations you may have had about the services, to what extent have the service(s) met your expectations?	10 - Very Satisfied 9 8 7 6 5 4 3 2 1 - Very Dissatisfied 11 - Don't Know
Was the staff knowledgeable?	Yes No
If no, please explain
Was the staff professional?	Yes No
If no, please explain
Did you receive prompt and courteous service including staff follow-up on your requests in a timely manner?	Yes No
If no, please explain
May we contact you for additional information?	Yes No
Do you have any additional comments and/or suggestions for improvement?

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